Category: Business Writing

  • When you should not send out a communication

    As business communicators, we place a high value on transparency in an organization. Our immediate tendency is to bend over backwards to reveal as much information as possible to our employee audiences about any given topic. But I’m here to tell you that there are at least four scenarios I can think of when it’s…

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  • Maintaining consistency is a must in your business writing

    One of the most common errors I encounter when editing others’ business writing is consistency. Maintaining consistency in your writing is easy to do, but only if you keep it top of mind. Here are a few examples: “We must complete this project by noon,” said Lenny Jones. “The entire organization is depending on us,”…

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  • Never forget to include the “why” when communicating to employees

    I read an excellent article in the new issue of American Banker magazine by John Enger about how experiencing past disasters helped bankers deal with the coronavirus crisis (click here to read the entire article). Some of the past disasters the article mentions include Hurricane Katrina in the southern U.S. in 2005 and the 2017…

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Comments

  1. Great advice, Unger! It's way too easy to treat writing like a task and move on to the next item…